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Terms and Conditions




Wellmed Research Ltd.

Ilford, Uphall Road 30

IG1 2JF, England

CN: 13408281

The following terms and conditions regulate access, use and manner of sale through the online store and sets out the terms and conditions for Wellmed Research Ltd. London-based free-of-charge services.

Please, read carefully our terms and conditions and these must be agreed upon before you start performing any purchase.

Orders and Checkout

The condition for the validity of the order is the true and complete completion of all data and requirements required by the registration form, including telephone contact. The purchase order, on the basis of which the sale of products by to the customer is carried out, arises on the basis of a binding order confirmation in the system. The order (or part thereof) confirmed by by e-mail is considered binding for both parties, provided that the conditions agreed at the time of confirmation are not violated and then a relationship between the buyer and the seller arises.

The essential conditions are considered to be the determination of the customer, the content of the order (exact quantity and specification of the products), the price for the products and transport, the method of delivery, the method of payment for the products. By confirming the order, the buyer declares that he is over 18 years of age.

Performing the purchase, you have an option to register or purchase as a guest. Registration on will not take much time but it allows you to change your account information, check order status and access your past orders. If you have any questions about registration or placing orders on this website, please email us [email protected]. You also could perform purchase as a website Guest.


Order cancellation reserves the right to cancel the order or part thereof in case if the buyer has not taken over the products in the past or otherwise violated the terms and conditions. In case if ordered products are no longer manufactured or delivered, or the selling price has changed significantly. In the event that this situation occurs, will immediately contact the customer to agree on further action. If the customer has already paid part or full purchase price, this amount will be transferred back to his account or address within 14 calendar days.

Withdrawal from the purchase contract

The customer has the right to withdraw from the purchase contract within 14 days without giving any reason. The withdrawal deadline expires 14 days after the order was placed. If the customer decides to withdraw from the contract within the period of 14 days, he is obliged to comply with the following conditions:

Send the request to withdraw from the contract at [email protected] (the request must contain order number, name and surname, date of purchase and your account number or return address). If the customer has already received the products, send them back to address which will confirm by email, subject to the following conditions:

  • Products must be in the original undamaged packaging (with undamaged protective film)
  • Products may not be used
  • Products must be undamaged
  • Goods must be complete (including package leaflet, etc.)
  • Send with proof of purchase – invoice

The customer has no right to withdraw from the contract in accordance with the Consumer Protection Act (sale of goods enclosed in protective packaging, which cannot be returned for health or hygiene reasons and whose protective packaging has been broken after delivery). Please note, if the original package is opened, damaged or contaminated by the customer, we can’t accept the return.

Returns and Refunds

If the conditions set out in chapter “Withdrawal from the purchase contract” are met, will send the money back by transfer to the customer’s account no later than 14 working days after products will be returned to the warehouse. The products must be returned to by registered mail and insured, as the seller is not liable for any loss. The cost of returning the goods is borne by the customer. The customer also bears any reduction in the value of the goods caused by its use beyond what is necessary to determine the functionality and properties of the products.

Delivery of products

Deliveries of ordered products will be dispatched as soon as possible. The invoice is always inside the package with ordered products.

All other necessary delivery information (price of delivery, terms of delivery, tracking numbers) you can find at the page Delivery Policy.

Warranty and Complaints

This complaint policy applies to products that were purchased from

Each Order purchased from contains an invoice inside the package. This invoice also serves as a warranty document.

When the customer is taking the products, he is obliged to check the following:

  • Whether it is a right product (the product that has been ordered). If it is a product that has not been ordered, please do not unpack, open or otherwise replace it.
  • Whether the product is not damaged (has no visible damage).
  • Whether the quantity of ordering and delivered products is correct.

The warranty does not cover defects caused by improper use, storage or damage to the products by the customer. The packaging and ordered products must not be mechanically damaged (mechanical damage means damage to the product which could not have been caused by the normal use of the product for the purpose for which it was manufactured).

We inform you that each order is photographed before shipping. This helps us avoid false complaints in the future.

The customer is obliged to apply for the claimed products under the above conditions at [email protected].

Use of Our Website

The use of this website is controlled and governed by these Terms and Conditions. Using this website, you are not allowed to distribute, publish, modify, transmit, reproduce, transfer or sell any product or information that are obtained from our website. However, it is not prohibited to download, print or display any information or materials found on the website either for personal or non-commercial use as long as modification of the content or deleting of any copyright, trademark, and other proprietary notices are prevented. Any information or materials collected on this website could not be used without our written consent.

All information on this website is intended solely for informational and educational purposes has the right to correct any errors or inaccuracies in the information placed on and we have no responsibility or liability for the particular errors. Please note that any information about products offered on this website (prices, services, terms of delivery, product availability) may be changed or updated without a notice.

Products and Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

The colours and images of products on correspond to the real ones. But cannot guarantee that your computer monitor’s display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of products or services to any person at any jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.


In purchasing products offered on this website, the customer acknowledges that there are some risks associated with their use or consumption, or even distribution of these items. does not encourage or promote the use of any of these products in a personal capacity. This products are not intended to be used as a drug, stimulant or for use in any of food products.

In no event shall Wellmed Research or be liable for special, incidental or consequential damages, whether purchasers claim in contract, strict liability or otherwise. In consideration of the sale of products to purchaser, which sales we would not otherwise make, purchaser agrees to indemnify and hold Wellmed Research harmless from all claims, expenses, losses and liability of any nature whatsoever arising out of purchasers handling and usage of purchased product.

Product Use

Users must be at least 18 years old.

Please note all products on this website are for research purposes only. Not for human consumption.

The customer agrees that the products offered on this website have not been sterilized or tested by for safety and efficacy in food, medical device, drug, commercial, cosmetic, or any other use. The customer represents and warrants that will properly test, use and distribute any products purchased from in accordance with the practices of a reliable person who is experienced in the field and in strict compliance with all applicable laws and regulations, now and hereinafter enacted.

All users of are required to understand that any information which leads us to believe that you will use these products in a manner other than they are intended will result in a refusal to sell and we will notify you about refusal by email. We will absolutely under no circumstances tolerate the misuse of or the products sold herein.

Wellmed Research and assumes that the researcher is familiar with the products being purchased. We do not offer any type of guidelines regarding reconstitution of research products or their application to your research. If you ask us for this kind of information, we will answer you with a refusal. Please familiarize yourself with all products and their research purposes before purchasing.

The purchaser warrants that they are affiliated with a laboratory, university or other research based facility which warrants the purchase and use of products sold by, for research purposes only. If anyone purchase from and does not have said affiliations, they will be committing a fraudulent act for which they could be held liable.

International Customs

Please note that you are responsible for being knowledgeable of the laws of your country. Before ordering from please find out are research products lawful for importation into your country. When the products have left our warehouse, we are not liable for any customs hold up. We post this disclaimer in case there are potential issues with the customs department of your country.

Trademarks and Other Intellectual Property Rights

All texts, graphics, visual interfaces, logos, pictures, trademarks, and computer code, including but not limited to the structure, design, look and feel, coordination, and arrangement contained on this website is owned, licensed, or controlled by or to and protected by copyright, trademark laws, patent, and different intellectual property privileges and partial competition laws.

No part of this website and no content may be copied, replicated, uploaded, republished, publicly displayed, posted, encoded, distributed, transmitted, or mirroring to any other computer, website, or other medium for distribution or publication, without the prior written consent. No part of this website and no content may be copied, replicated, uploaded, republished, publicly displayed, posted, encoded, distributed, transmitted, or mirroring to any other computer, website, or other medium for distribution or publication, without the prior written consent.


Any link to or from the website outside of is intended for convenience use only. We do not control, review, approve, or even endorse, and we have no liability or responsibility for any website linked to or from this site, the third parties named therein, the content of those websites, and their products or services. Linking to any other website is at your sole liability or risk and is in no way liable for any damage connected with the linking.


Any link to the downloadable software sites is only intended for your convenience. is not liable for any consequences or difficulties associated with downloading the software. Then, the use of any downloadable software is under the terms of the license agreement.


You agree that under no circumstances Wellmed Research Ltd and and our subsidiaries, agents, affiliates, officers, directors, partners, co-branders, and employees will not be liable of any demand or claim, which will include the reasonable attorney’s fees being made by the third parties due to use of this website’s content.

Availability of this Website

We reserve the right to refuse service to anyone for any reason at any time.

This website is available to users 24 hours per day, 7 days per week, 365 days per year. However, owns the right in making this website not available at any time, for any length of time, and for any reason. When the customer agreeing to these terms and conditions in the use, will authorize you to view any material or content on this website intended for your personal use. If you will access the website other than the required purpose, you may discontinue usage of the website.

Privacy Policy

We promise that we are not collecting or storing any personal detail or information of our customers beyond what is required in placing an order. Personal details like customer name, address, contact number, as well as purchase history are not viewable to anyone. All transactions on this website are protected by the SSL encryption. Our full privacy policy could be found at page Privacy Policy.

Your Agreement to Abide by All Application Laws

While using our website, you warrant and agree to comply with any/all international, local, provincial, federal laws, regulations, and statutes related to the usage of our website along with the involved products or services contained therein.

Relationship between Users and

Users of our website and are independent contractors and no agency, employment, partnership, and any other relationship is created by the use of our website.

International Orders, Prices, Payment Terms, and Interest

This website is international with international visitors. Please note, that you must be aware of your country’s the requirements for any purchase on this website, including but not limited to VAT or import taxes, certifications, registrations, and licenses.

The prices on this website are indicated in EUR and are subjected to change without further notice.

All prices include VAT.

Credit terms are within sole discretion and payment must be received by prior to acceptance of an order.

The customer has the possibility to pay the price by Bank transfer or make payment by Credit Card.

Consequences retains the right to suspend or even terminate your account once you violate this Terms of Use Agreement. If your violation results to harming of others, you agree to indemnify and hold harmless from all loss, expense, or damage.


If there is determined or deemed part of this Terms and Condition that is unenforceable, then the particular part will be limited or even eliminated to the minimum extent. Any remainder, which includes any revised part, needs to be remained as well as be full force. This Terms and Conditions serve as a full agreement between us who are the governing body in using this website.

Force Majeure

You are solely responsible and liable in making other arrangements in buying alternative products as well as any incurred costs in conjunction with these particular purchases. is not responsible for any failure or delay in performance resulted from circumstances beyond the reasonable control, which include but not limited to delays due to mail delays, backorders of the requested products, lost shipment, and customs delays.


Any heading found or viewed on as well as Terms and Conditions are intended for reference only.

Privacy Disclaimer of Warranties does not acknowledge or warrant that any information, services and products on this website will fulfil your specific requirements or even are defect or error free. Before using any of offered products you need to confirm any information or detail of importance to you on the packaging of the product you are responsible for the appropriateness, accuracy and legality of any detail or information you supply at does not guarantee timeliness or accuracy of information or materials as well as offers made by third parties. We do not further warrant or guarantee any performance of third parties, which include any conformance of the third parties to any of rules, laws, policies and regulations

Complete Agreement

These Terms and Conditions are the complete and full agreement between and the customer concerning the products, site, content and information usage. By performing purchase on, you agree with our entire Terms and Conditions that are stated above as well as with our refunds and delivery policy.

The sale of products through the online store is governed by United Kingdom law. Relations between and customers which are not governed by these Terms and Conditions shall be governed by the relevant provisions of the applicable laws of the United Kingdom.

If you are not agree or satisfied with the above Terms and Conditions Agreement, please do not purchase products offered on If you experience dissatisfaction with the use of along with its content and Terms and Conditions Agreement, you may be free from visiting or using this website.

Thank you for your cooperation.

All products are sold for research and laboratory purposes only. Not for human consumption. By purchasing these products, you declare that you are aware of this fact.

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